Terms & Conditions
We strive to provide the highest quality mobile detailing services to our Los Angeles clients. Because we reserve a specific time slot exclusively for your vehicle and dispatch a fully equipped unit to your location, we have established the following policies to ensure fairness and efficiency.
Terms & Conditions
We understand that life happens. If you need to change your appointment, we ask for adequate notice so we can offer that time slot to another customer.
-
Standard Notice: We require a minimum of 24 hours’ notice for any cancellations or rescheduling requests.
-
Late Cancellations: Cancellations made with less than 24 hours’ notice will be subject to a $50 cancellation fee or the forfeiture of your booking deposit.
-
No-Shows: If our detailing team arrives at your location and the vehicle is not present, or if you cannot be reached within 15 minutes of our arrival, it will be considered a no-show and charged the full cancellation fee.
Mobile services are subject to environmental factors outside of our control.
-
Weather Rescheduling: In the event of heavy rain or severe weather, we reserve the right to reschedule your appointment for the next available date with no penalty to you.
-
Arrival Window: Due to unpredictable Los Angeles traffic, we request a 30 minute arrival window. If our technicians anticipate being delayed beyond this window, we will call or text you immediately with an updated ETA.